Phone No : 888 303 5534
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ID Associates, Inc. works with various clients no matter what industry. Find out more about us.

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Contact I.D. Associates, Inc. @ 888.303.5534

FAQ
I D Associates, Inc. is the premier Sign Company in the Southeast and U.S. We were incorporated in May of 1999 and continue to provide quality sign products, service and exceptional project management for all types of industries.

1. What is the typical turn-around time for your work? A typical turn-around for manufacturing is in 6-8 weeks for our production team.

2. Do you install vinyl lettering & window graphics? Yes, ID Associates, Inc. provides and installs specialty items such as vinyl lettering and window graphics for your business.

3. Can you match the Pantone colors in our logo?
  Yes, we can match most Pantone colors or standard paint manufacturers’ colors.

4. Will I see a proof of my sign before you make it? Yes, after you emailed us your artwork, we’ll create a proof of your sign for review and approval before manufacturing starts.

5. What type of file do you need to create my sign? The most efficient format is vectorized artwork in an .eps or .ai format, with text converted to outlines. We also, accept formats in PDF.

6. Who takes care of the permits for my sign?  Our project management team provides the service on code checks, due diligence, surveys, variances and landlord approval process for all our sign and branding projects.
 
7. What is your warranty policy? ID Associates, Inc. provides a 1 year workmanship, parts & labor, and 5 years on LED parts on signage.

8. How can I get a quote? You can contact us, and one of our business developers will contact you within 24 hours. Contact I.D. Associates, Inc. @ 888.303.5534 and we’ll work with you to prepare an estimate for business signage.

9. Is ID Associates a full-service sign company? Yes! We can assist you with every aspect of your sign project from design and engineering through manufacturing and installation. We offer sign maintenance services anywhere in the Unites States.

10. ID Associates manufactures its own signs? We apply a wide range of sign manufacturing technologies in for high quality sign products including certified welding, water jet and laser cutting, heat transfer/screening of flex faces and awnings, LED technology for channel letters, neon tube manufacturing, & channel letter including reverse channel.